Privacy policy

Last Updated: December 24, 2025

ClearFlow operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (“Services”). ClearFlow is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described herein.


Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and what is permitted or required under applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact information, such as your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, such as credit card or debit card numbers, financial account information, payment card details, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account information, such as your username, password, security questions, preferences, and settings.

  • Transaction information, such as products you add to your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications with us, such as information you provide when contacting customer support.

  • Device information, such as information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, such as information about how and when you interact with or navigate the Services.


Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, such as when you create an account, visit or use the Services, contact us, or otherwise provide personal information to us;

  • Automatically through the Services, such as when you use our products or services or visit our websites, including through cookies and similar technologies;

  • From our service providers, such as when we engage them to provide certain technologies or when they collect or process personal information on our behalf;

  • From business partners or other third parties.


How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

To perform our contract with you, process payments, fulfill orders, remember your preferences and products of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and provide personalized shopping experiences such as product recommendations. This also includes using your information to improve and further personalize the Services.

Marketing and Advertising

To send marketing, advertising, and promotional communications (such as by email, SMS, or mail), and to show you online advertisements for products or services on the Services or other websites based on your previous purchases, cart activity, or other interactions with the Services.

Security and Fraud Prevention

To verify your account, provide a secure payment and shopping experience, detect, investigate, or prevent fraud, illegal, harmful, or malicious activity, protect public safety, and secure our Services. If you choose to register for an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone.

Communicating With You

To provide customer support, respond promptly, deliver effective services, and maintain our business relationship with you.

Legal Purposes

To comply with applicable laws, respond to lawful requests from law enforcement or government authorities, participate in legal discovery processes, manage potential or actual legal disputes, and enforce or investigate potential violations of our terms or policies.


How We Share Your Personal Information

We may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy, including:

  • With service providers (such as IT management, payment processing, analytics, customer support, cloud storage, shipping, and delivery services), including Shopify and vendors acting on our behalf;

  • With business and marketing partners to provide marketing and advertising services, including personalized advertising based on your online activity across different websites and merchants using Shopify. These partners will use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to opt out of the sharing of your information for targeted advertising purposes. To exercise this right, click here;

  • When you direct, request, or consent to the sharing of specific information, such as for product delivery or when using social media widgets or login integrations;

  • With affiliates or entities within our corporate group;

  • In connection with business transactions such as a merger, bankruptcy, or asset sale, or to comply with legal obligations, enforce our terms or policies, or protect the rights, property, or safety of our Services, users, or others.


Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access to and use of the Services in order to provide and improve them. Information you provide through the Services may be transferred to and processed by Shopify and third parties located outside your country of residence.

We also use certain advanced Shopify features that rely on data derived from your interactions with our store, other merchants, and Shopify to help protect, grow, and improve our business. In such cases, Shopify is responsible for processing your personal information and responding to requests to exercise your rights related to that processing. For more information, please see the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights through the Shopify Privacy Portal.


Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We are not responsible for the privacy or security practices of such sites, nor for the accuracy, completeness, or reliability of their content.

Information you provide in public or semi-public areas, including on third-party social media platforms, may be visible to others and may be used by us or third parties without limitation. The inclusion of links does not imply endorsement unless expressly stated.


Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe your child has provided personal information to us, please contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we have sold or shared personal information of individuals under 16 years of age as defined by applicable law.


Data Security and Retention

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Information you send to us may not be secure during transmission, so we recommend that you do not use unsecured channels to share sensitive or confidential information.

We retain personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.


Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information, subject to certain limitations:

  • Right to Access / Know

  • Right to Deletion

  • Right to Correction

  • Right to Data Portability

  • Right to Opt Out of Sale or Sharing for Targeted Advertising

  • Right to Manage Communication Preferences

You may opt out of promotional emails at any time using the unsubscribe link included in such messages. Even if you opt out, we may still send you non-promotional communications related to your account or orders.

You can exercise your rights through the Services or by contacting us using the information below. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing certain requests.


Complaints

If you have concerns about how we process your personal information, please contact us using the details below. Depending on your location, you may also have the right to appeal our decision or file a complaint with your local data protection authority.


International Transfers

Your personal information may be transferred to, stored, and processed outside your country of residence. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses approved by the European Commission or equivalent UK authorities.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the updated version on this website and update the “Last Updated” date as required by law.


Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us by phone, email us at bridgepointimports@gmail.com, or write to:

2003 E Mallon Ave
Spokane, WA 99202
United States